I've been ordering from PTI for years and never had any issues. Their shipping can be slow, but so is Altenew and Simon Says Stamp isn't always super fast either.
Yes, I have seen that the dies don't always fit the stamps, but for the ones I have--Book cover details and Sparkle & Shine--I think the product description mentioned it. It doesn't make a whole lot of sense, but I remember not being surprised about it. Sorry their customer service wasn't more helpful for you. That's so make or break in a small business.
__________________ Leah
|